The 15-minute video was posted to Facebook on May 24.
It was recorded by a male passer-by, who spotted the driver of bus service 189 distressed and weeping loudly.
Her vehicle was parked at a bus stop along Clementi Ave 1.
The passer-by filmed himself going into the bus to check on her, and found out that the bus captain had received news of her husband’s death. It was subsequently revealed that the driver was a Malaysian. The man was able to get her supervisor on the line and asked for Tower Transit, which operates the service, to send another driver to help take over the lady. Two other passers-by also tried to alleviate the bus captain’s emotional state by offering her tissues and a drink.
In response to media queries, a Tower Transit spokesman said an officer was sent down to assist the bus driver. The next bus that had arrived at the bus stop was not in a position to help as it was in regular service, the spokesman added. He said: “Our officer arrived shortly after to assist her, while another one of our bus captains drove the bus back. “It is a deeply painful time for her and we’re going to give her our full support as well as the space she needs to grieve privately. We would like to thank the gentlemen who stopped to help her.
