The new Yishun Integrated Transport Hub (ITH) were caught in a massive traffic jam that delayed some journeys by more than 30 minutes during rush hour on Monday morning (Sept 9).
In response to queries, the Land Transport Authority (LTA) said it is monitoring the situation and working with the bus companies to fine-tune operations.
It had earlier implemented measures, such as widening the roads and adjusting traffic light timings, to mitigate congestion. The interchange is operated by SMRT Buses, a division under SMRT Roads.
“We seek commuters’ understanding that some time is required for our bus operators to familiarize themselves with the new environment,” LTA added.
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