At the ROADS Awards 2025, SMRT Buses Ltd earns its nomination under the Vehicle Safety Technology category for its bold move to overhaul its outdated telematics system, ushering in a new era of predictive, data-driven road safety.

With increasing ridership and growing demands on Bus Captains (BCs), SMRT recognised the limitations of a system built on retrospective data. The new telematics infrastructure includes real-time fatigue detection, AI-powered risk analytics, and active alerts for unsafe driving behaviours. These features empower the Operations Control Centre (OCC) to intervene early, offer timely support, and preventing incidents before they occur.

Since implementation, the system has reduced fatigue-related events, improved driver performance, and enhanced commuter safety. On top of that, it has created a stronger safety culture among BCs, fostering accountability, open communication, and job satisfaction.

By shifting from reactive to proactive safety management, SMRT has demonstrated a deep commitment to both passenger protection and driver well-being. This initiative is not only technologically forward but also human-centred, ensuring safer roads, smoother operations, and a more resilient public transport system.

This nomination recognises SMRT Buses’ strategic leadership in leveraging innovation for real-world impact.