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SMRT Buses: Building a Culture Where Safety Starts with Everyone

As a nominee for Road Safety Champion – Company at the ROADS Awards 2025, SMRT Buses Ltd exemplifies how safety can be embedded across every level of operations, from bus captains to boardroom leadership.

Operating a fleet of over 1,200 buses across 75 bus routes SMRT Buses has put in place a holistic safety framework that spans governance, training, data analytics, and community outreach. Its safety system is rooted in a culture of personal responsibility, open reporting, and continuous learning, guided by the belief that all accidents are preventable.

From comprehensive driver training and AI-powered telematics to fatigue detection and route-specific risk profiling, the company uses technology not just to respond to risks, but to anticipate them. Daily on-board safety checks, first-hand safety dialogues, and real-time feedback ensure consistent accountability.

Beyond internal systems, SMRT extends its commitment to the public. Campaigns targeting vulnerable commuters, infrastructure improvements like depot safety strips, and commuter safety education reinforce its role as a guardian of Singapore’s roads.

With a data-driven and people-first approach, SMRT Buses has set the gold standard for road safety in public transport, making this nomination both timely and well-earned.